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Context Help

If you feel lost inside our hosting Control Panel, the very first thing you should do is click the Help button, which is present on each and every page. A pop-up menu will open. It includes in-depth info about all the actions that you can perform on the page in question. Each context menu opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have a huge assortment of video tutorials demonstrating how to use our web hosting Control Panel. They're designed for those of you who would like to see how things are getting done rather than only reading articles. In this way, everyone can swiftly become familiar with our Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't discover the answer you are looking for, take a look at our comprehensive FAQ database, which contains questions asked by actual people and offers practical solutions. We constantly "revamp" our Frequently Asked Questions database with new articles so as to cover all the new additions and innovations associated with our system.

Ticketing System

If you still can't discover the solution you need in the FAQ database either, we have a great team of customer support engineers available 24/7/365 and eager to help you with any query. Each support ticket you open will be replied to in less than 60 minutes (the average support ticket response time is approximately 20 minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com